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Studio Policies

What to know.

Simple, fair policies that protect your time and Liv's. Please read before booking.

Booking Policy

No deposit.
Card on file.

LHaesthetics does not take deposits. Your card is held securely via Stripe at the time of booking — nothing is charged unless you no-show or cancel with less than 48 hours' notice. Simple, fair, and fully automated.

1
Book online — card stored, nothing charged
Your card is held securely via Stripe. Zero pounds taken at booking.
2
You attend — nothing extra happens
Come in, get your treatment, pay on the day. Hold released automatically.
3
You no-show — full amount charged
No negotiating, no awkward messages. The system handles it automatically.
01
Booking
Appointments

All appointments are booked online via the booking page on this website. Confirmation is sent instantly. A card is held on file via Stripe — no deposit is taken. Please ensure all contact details are accurate when booking.

02
Cancellations
Cancellation Policy

Please give a minimum of 48 hours' notice to cancel or reschedule. Cancellations within this window, or no-shows, will result in the full treatment price being charged to your card on file. Repeat no-shows may result in being unable to book future appointments.

03
Consultations
Suitability

A brief consultation is included with all injectable treatments. As a GDC Registered Nurse, Liv may decline treatment if it is not clinically appropriate. Please arrive without alcohol in the 24 hours prior to any injectable treatment.

04
Safety
Medical History

Please disclose all relevant medical conditions, medications, allergies and previous treatments. This includes blood thinners, pregnancy, breastfeeding and previous filler or anti-wrinkle treatments. Your safety always comes first.

05
Time
Punctuality

Please arrive on time. If you are more than 10 minutes late, your appointment may need to be shortened or cancelled, and the cancellation policy will apply. If running late, notify Liv via Instagram as soon as possible.

06
Legal
Age Requirement

All clients must be 18 years of age or older to receive any aesthetic treatment. Proof of age may be requested. This is a strict policy and non-negotiable in line with industry regulations. No exceptions will be made.

Pre-Treatment
Aftercare & Photography

Full aftercare guidance is provided after every treatment. Follow these instructions to protect your results. For photography consent, before and after photos may be taken for clinical records — with explicit consent only, these may be used on social media. You may decline at any time without affecting your treatment.

All good?
Let's book.

Available Saturdays 9am–7pm and weekday evenings from 6pm. New Moston, Manchester.

Book Your Appointment →